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Introducing SupportPilot 2.0See what's new

AI support that
scales with your team

Upload your documentation, train a smart AI agent, and deploy a chat widget on your website in minutes. No complex ML setup required.

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Trusted by 2,000+ support teams worldwide

Messages Handled

0

+14.8% this week

Total Chats

0

+8.2% this week

Active Documents

0

+4.1% this week

Avg AI Response

1.2s

-12% this week

Active AI Resolution Stream
Auto-pilot

Customer:

"How do I set up a custom domains callback in the dashboard settings?"
SupportPilot AI Agent:
"Go to settings > widget, click the custom domains tab, add your record, and update CNAME. Read more in our setup guide."
Live Events
New conversation resolved by AIJust now
Document uploaded: FAQ.pdf15 min ago
AI response latency optimized to 1.1s28 min ago
New team member invited to workspace1 hour ago
Knowledge gaps report generated2 hours ago
System healthyAll systems nominal

Trusted by innovative teams worldwide

AC
Acme Corp
TF
TechFlow
PL
Pioneer Labs
DS
DataSphere
CN
CloudNova
BP
BridgePoint
Features

Everything you need for AI-powered support

A unified customer support autopilot platform designed to train on your existing documents, resolve customer tickets, and assist your support agents.

Knowledge Base

Upload docs, crawl websites, and build a smart knowledge base that powers your AI agent.

AI Chat

Instant, accurate answers from your knowledge base. Streaming responses with source citations.

Analytics

Track usage, monitor performance, and identify knowledge gaps with detailed analytics.

Enterprise Security

SOC 2 compliant with end-to-end encryption, RBAC, audit logs, and SSO support.

Team Collaboration

Invite team members, assign roles, and collaborate on your AI support workspace.

Embeddable Widget

Deploy a customizable chat widget on any website. React, WordPress, Shopify, and more.

How It Works

Up and running in 3 steps

Deploy a highly customized conversational AI in minutes. No AI or ML experience needed.

01

Upload Your Docs

Upload PDFs, DOCX, Markdown, or crawl your documentation website.

02

AI Trains Automatically

Your documents are processed, chunked, and indexed for semantic search.

03

Deploy & Support

Embed the widget on your site or use the dashboard. AI handles the rest.

Testimonials

Loved by support teams

See what our customers say about transforming their support with AI.

“SupportPilot cut our response time by 80%. Our team now focuses on complex issues while AI handles the rest.”

Amanda Lee

Head of Support, TechFlow

“Setup took 10 minutes. The AI was answering customer questions accurately within the first hour. Unbelievable.”

David Kim

CTO, Pioneer Labs

“We analyzed our knowledge gaps within the first week. The analytics alone paid for itself ten times over.”

Rachel Torres

Customer Success Lead, DataSphere

Pricing

Simple, transparent pricing

Start for free. Grow at your own pace. Switch plans at any time.

Monthly billingAnnual billingSave 20%

Free

For trying out SupportPilot

Free
  • 2 team members
  • 10 documents
  • 50 messages/day
  • 100MB storage
  • Basic support
Get Started Free
Most Popular

Starter

For small teams getting started

$29/mo
Save $72/yr
  • 5 team members
  • 100 documents
  • 500 messages/day
  • 1GB storage
  • Email support
  • Custom branding
Start Free Trial

Pro

For growing support teams

$99/mo
Save $240/yr
  • 25 team members
  • 1,000 documents
  • 5,000 messages/day
  • 10GB storage
  • Priority support
  • API access
  • Analytics
Start Free Trial

Enterprise

For large organizations

Custom
  • Unlimited members
  • Unlimited documents
  • Unlimited messages
  • Unlimited storage
  • Dedicated support
  • SLA guarantee
  • Custom integrations
Contact Sales
FAQ

Frequently asked questions

Most teams are up and running in under 15 minutes. Upload your documents, and the AI trains automatically within minutes depending on volume.

We support PDF, DOCX, Markdown, HTML, and plain text files. You can also crawl your documentation website or connect to your knowledge base via API.

Yes. Customize colors, position, welcome messages, and branding to match your site. React, WordPress, Shopify, and vanilla JS integration options are available.

Absolutely. We are SOC 2 compliant with end-to-end encryption, RBAC, audit logs, and SSO support. Your data is never used to train public models.

Yes. Upgrade, downgrade, or cancel at any time. All plans include a 14-day free trial with no credit card required.

Ready to transform your support?

Join 2,000+ support teams using SupportPilot to deliver instant, accurate answers and automate operations with AI.